A Hundred Points of Excellence
  "A Hundred Points of Excellence" is our motto and every one of the 10,000 Café de Coral employees treats "customer satisfaction" as a mission. We try our best to improve our service and food every minute so that you always get the best.
 
Staff Training
 Café de Coral provides training for employees on all levels regularly, to refine their individual skills and to improve their co-operation skills as a team. "Mystery shoppers" program is conducted to reveal the real service quality and employee's attitude. This auto-amelioration is surely one vital step in elevating the standard of service.
 
Awards
 Thanks to the unity and hard work of all employees, Café de Coral won many awards in terms of quality service, such as "The Hong Kong Q-Mark for Excellence in Quality" by The Hong Kong Q-Mark Council Federation of Hong Kong Industries; "Quality Tourism Services' by Hong Kong Tourist Association; "Restaurant Hygiene Competition Award" by Provisional Urban Council, etc. All these appreciations and recognitions give our staff the momentum to do even better.